Redbrick Homes Terms of Use

1. About us

1.1 The Redbrick Homes platform is operated by RB DIGITAL MEDIA PTE LTD (UEN 201815793C), a company incorporated in Singapore with its registered office at 1 Coleman Street #08-11 The Adelphi, Singapore 179803 (the "Company", "we", "us", "our").

1.2 The Company operates the Redbrick Homes website at https://redbrickhomes.sg, any successor or related URLs, any mobile applications we publish under the Redbrick Homes brand, and the authenticated homeowner dashboard, together with all features, content, tools, and services accessible through them (collectively, the "Platform" or "Service").

2. Definitions

In these Terms of Use:

"Agreement" or "Terms of Use" or "General Terms" means these Terms of Use and any policies, guidelines, and additional terms incorporated by reference, as amended from time to time.

"Content" means all information, text, graphics, images, audio, video, software, data, source code, trade marks, logos, and other material made available through the Platform by the Company or by Partners.

"Partner" means any third party made accessible to you through the Platform, including (a) interior designers, (b) renovation contractors and renovation service providers, (c) merchants, retailers, and other providers participating in the Redbrick Bricks programme, and (d) any other third-party providers, suppliers, or service providers whose profiles, listings, products, services, offers, or content are surfaced, referenced, or made available through the Platform.

"Partner Content" means any listing, profile, description, credential, qualification, portfolio, photograph, price, offer, representation, or other content published on or through the Platform by or about a Partner.

"Personal Data" means the meaning given to it in the Redbrick Homes Privacy Policy.

"Redbrick Group" means the Company, its subsidiaries, affiliates, holding companies, and any other entity under common control with the Company from time to time.

"Service" has the meaning given to it in clause 1.2.

"Submitted Content" means any information, data, text, photographs, files, messages, feedback, reviews, or other materials that you submit, upload, post, transmit, or otherwise make available through the Platform.

"You", "Your", and "Yours" refer to the person accessing or using the Platform, including any user, customer, agent, associate, vendor, supplier, contractor, or service provider that is not a Partner.

3. How the Service works

3.1 The Company operates a technology platform that enables persons seeking renovation services, home-related goods, and related products and services to be surfaced to Partners that may meet their preferences. The Company is a technology company. The Company is not a Partner, is not a renovation contractor, is not an interior designer, is not a merchant or retailer, does not provide the goods or services of any Partner, and does not act as agent for any Partner.

3.2 The Service is made available to you at no charge. The Company’s revenue is derived from Partners when the Company successfully connects you with a Partner or through Partner-funded commercial arrangements.

3.3 Any goods or services provided by a Partner are provided on the Partner’s own terms and at the Partner’s own risk and responsibility. Any contract for goods or services formed through the Platform is between you and the Partner, not between you and the Company.

4. Nature of the matching service

4.1 The Company provides a technology platform that surfaces and suggests Partners to you based on preferences, criteria, and signals that you provide or that are derived from your use of the Platform. The matching service is algorithmic and preference-based. It is not an advisory, consultancy, vetting, recommendation, quality-assurance, or due-diligence service.

4.2 Being surfaced, listed, ranked, featured, or suggested by the Platform does not constitute an endorsement, recommendation, warranty, or assurance of any kind by the Company in respect of the Partner or the Partner’s goods, services, or conduct. The Company does not guarantee that any matching will result in any engagement, contract, transaction, or outcome, satisfactory or otherwise.

4.3 The Company may, in its sole discretion, test, update, reweight, modify, or discontinue the matching logic at any time. No user is entitled to any particular ranking, surfacing, or match result.

5. Partner Content is not verified

5.1 Partner Content is provided by Partners. The Company does not verify, endorse, warrant, or approve any Partner Content, does not conduct background checks or vetting of Partners, and does not audit or investigate Partner credentials, claims, or conduct unless the Company elects to do so in its sole discretion.

5.2 The Company makes no representation and gives no warranty or assurance, whether express, implied, or statutory, as to the accuracy, completeness, currency, legality, quality, suitability, availability, fitness for purpose, or non-infringement of any Partner or any Partner Content.

5.3 You acknowledge that Partner Content may be inaccurate, outdated, incomplete, misleading, or unlawful, and that the Company accepts no liability for any Partner Content under any circumstances.

6. Your responsibility to verify Partners

6.1 You acknowledge and agree that you are solely responsible for independently assessing and verifying any Partner’s identity, credentials, qualifications, licences, certifications, insurance, workmanship, pricing, availability, warranties, and any other representation made by or about a Partner, before engaging the Partner or entering into any contract with them.

6.2 Any decision to engage a Partner, to purchase goods or services from a Partner, to accept a quotation, or to enter into any contract with a Partner is your decision alone. The Company is not a party to, and accepts no responsibility or liability for, any contract, transaction, dispute, delay, defect, breach, or outcome between you and a Partner.

6.3 You irrevocably release the Company and the Redbrick Group from any and all claims, demands, damages, and liabilities of any kind arising from or in connection with any dealings between you and a Partner, including any claim that the Company should have verified, disclosed, or prevented any matter relating to that Partner.

7. Eligibility and your representations

7.1 You must be at least eighteen (18) years old, legally capable of entering into a binding contract, and not barred from using the Service under any applicable law. The Service is not available to persons under the age of eighteen (18).

7.2 You represent and warrant that:

• all information you provide to the Company is true, accurate, complete, and current at the time of submission, and you will keep it current;
• you will use the Service for your own sole, personal, non-commercial use;
• you will not authorise any other person to use your identity or user account;
• you will not assign or otherwise transfer your user account to any other person or entity;
• you have the right, authority, and capacity to accept and be bound by this Agreement; and
• you will use the Service in compliance with all applicable laws.

7.3 You are responsible for your use of the Service and for all activity that occurs under your user account, whether or not authorised by you. You must notify the Company promptly at media@redbrick.sg on becoming aware of any unauthorised access or use of your account.

8. Acceptable use

You must not, and must not permit any other person to:

• use the Service for any unlawful, fraudulent, harmful, or tortious purpose;
• use the Service for sending or storing unlawful material or for making fraudulent submissions, fake enquiries, or false representations;
• harass, abuse, intimidate, defame, or cause a nuisance to the Company, any Partner, any other user, or any person;
• impersonate any person or misrepresent your affiliation with any person or entity;
• access, copy, download, reproduce, index, or scrape the Platform or any Content by automated means (including bots, crawlers, scripts, or scrapers) other than means the Company expressly authorises;
• reverse engineer, decompile, disassemble, or attempt to derive the source code, algorithms, or underlying architecture of the Platform or any software made available through it;
• circumvent, disable, or interfere with any security, authentication, rate limiting, or access-control feature of the Platform;
• copy, distribute, sublicense, resell, rent, lease, or commercially exploit the Service or any Content without the Company’s prior written consent;
• employ any means to defraud the Company, any Partner, or any other user, or to unjustly enrich yourself in connection with any event, promotion, referral, rewards, or campaign run through the Platform;
• interfere with or disrupt the Platform, the networks on which it runs, or any other user’s enjoyment of the Service;
• upload, transmit, or store any virus, malware, or other harmful code; or
• breach any applicable law, regulation, or right of any third party.

9. Your Submitted Content

9.1 You retain ownership of your Submitted Content. You grant the Company and the Redbrick Group a worldwide, perpetual, irrevocable, royalty-free, non-exclusive, sublicensable, and transferable licence to host, store, use, reproduce, modify, adapt, publish, translate, create derivative works from, display, distribute, and otherwise exploit your Submitted Content in any form (including identifiable, anonymised, de-identified, or aggregated form) and in any media now known or later developed, for the purposes of: (a) operating, providing, and improving the Service; (b) validating transactions and processing rewards, including by sharing Submitted Content with the relevant Partner and our service providers; (c) complying with legal and regulatory obligations; (d) enforcing this Agreement; (e) the Company’s marketing, promotional, public relations, brand-building, content, and social media activities, including the production and distribution of case studies, testimonials, advertisements, success stories, and analytics; and (f) any other purpose reasonably connected with the Company’s business.

9.2 You represent and warrant that: (a) you own or have all necessary rights to your Submitted Content and to grant the licence in clause 9.1; (b) your Submitted Content does not infringe the intellectual property rights, privacy rights, or other rights of any third party; (c) your Submitted Content does not contain anything unlawful, defamatory, obscene, harassing, misleading, malicious, or otherwise in breach of this Agreement; and (d) your Submitted Content does not contain viruses, malware, or other harmful code.

9.3 The Company does not pre-screen Submitted Content. The Company may, but is not obliged to, monitor, review, edit, remove, refuse, or disable access to any Submitted Content at its sole discretion where the Company reasonably believes it breaches this Agreement or any law, or is otherwise objectionable.

10. Personal Data and Privacy

10.1 You agree and consent to the Company, the Redbrick Group, and our service providers collecting, using, processing, disclosing, and transferring your Personal Data in accordance with the Redbrick Homes Privacy Policy published at https://redbrickhomes.sg/privacy-policy, as amended from time to time.

10.2 The Privacy Policy forms an integral part of this Agreement.

11. Intellectual property

11.1 Except for your Submitted Content and as otherwise expressly stated, all Content, software, data, design, look and feel, algorithms, code, user interfaces, trade marks, service marks, logos, trade names, and all other intellectual property on the Platform (the "IP") are the exclusive property of the Company, the Redbrick Group, and their licensors. All rights not expressly granted in this Agreement are reserved.

11.2 Subject to your continuous compliance with this Agreement, the Company grants you a limited, revocable, non-exclusive, non-transferable, non-sublicensable licence to access and use the Platform and the Content for your personal, non-commercial use only.

11.3 You must not reproduce, publish, broadcast, store, adapt, distribute, display, licence, alter, or otherwise use any IP, in whole or in part, or mirror, frame, or embed the Platform or any Content, without the Company’s prior written consent. No right or licence is granted by implication, estoppel, or otherwise.

12. Disclaimers

12.1 The Platform and the Service are provided on an "as is" and "as available" basis without warranty of any kind. To the maximum extent permitted by law, the Company and the Redbrick Group disclaim all representations, warranties, conditions, and terms, whether express, implied, or statutory, including any warranty of merchantability, fitness for a particular purpose, non-infringement, accuracy, completeness, currency, reliability, timeliness, compatibility, security, or uninterrupted or error-free operation.

12.2 Without limiting clause 12.1, the Company does not warrant that: (a) the Platform will meet your requirements; (b) the Platform will be available, secure, uninterrupted, or free of errors, viruses, or other harmful components; (c) any defects will be corrected; (d) any Content or Partner Content is accurate, complete, or current; or (e) any result obtained from use of the Platform will be accurate or reliable.

12.3 Content on the Platform is provided for general information only. It does not constitute financial, legal, construction, engineering, design, or other professional advice, and should not be relied upon. You should always obtain independent professional advice before making any decision or entering into any transaction.

12.4 You are solely responsible for protecting your devices, software, data, and accounts from viruses, malware, unauthorised access, and other internet security risks.

13. Limitation of liability

13.1 Nothing in this Agreement limits any liability that cannot lawfully be limited, including for death or personal injury caused by negligence, or for fraud or fraudulent misrepresentation.

13.2 Subject to clause 13.1, to the maximum extent permitted by law:

• the Company and the Redbrick Group shall not be liable to you or any third party for any indirect, incidental, special, consequential, punitive, or exemplary damages, or for any loss of profits, revenue, business, goodwill, reputation, opportunity, anticipated savings, data, or business interruption, whether or not foreseeable and whether arising in contract, tort (including negligence), breach of statutory duty, or otherwise;
• the Company and the Redbrick Group shall not be liable for any loss or damage arising from or in connection with (i) your use of or inability to use the Platform, (ii) any Partner, Partner Content, or Partner goods or services, (iii) any dispute between you and a Partner or between you and any other user, (iv) any unauthorised access to or alteration of your Submitted Content or transmissions, or (v) any matter outside the Company’s reasonable control; and
• the aggregate liability of the Company and the Redbrick Group, for all claims in aggregate arising out of or in connection with this Agreement, whether in contract, tort (including negligence), breach of statutory duty, strict liability, or otherwise, shall not exceed Singapore Dollars One Hundred (SGD 100).

13.3 The cap in clause 13.2(c) applies once across this Agreement, the Redbrick Homeowner Dashboard Terms of Use, and the Redbrick Bricks Programme Terms & Conditions taken together. You are not entitled to multiple recoveries.

13.4 You agree that the exclusions and limitations in this clause 13 are reasonable, having regard to the fact that the Service is provided without charge to you, the nature of the Platform, and the allocation of risk between the parties.

14. Indemnity

14.1 You irrevocably agree to indemnify, defend, and hold harmless the Company, each member of the Redbrick Group, each Partner, and each of their respective directors, officers, employees, agents, contractors, sub-contractors, licensors, and successors and assigns (together the "Indemnified Parties"), on a full indemnity basis, from and against any and all claims, liabilities, losses, damages, judgments, settlements, costs, and expenses (including reasonable legal fees on a full indemnity basis) suffered or incurred by any Indemnified Party, whether directly or indirectly, arising from or in connection with:

• your access to or use of the Service or the Platform;
• your Submitted Content, including any claim that your Submitted Content infringes any third-party right;
• your breach of this Agreement or any policy incorporated by reference;
• your breach of any applicable law, regulation, or right of any third party;
• any dispute between you and a Partner, any other user, or any third party;
• any fraudulent, deceptive, or unlawful act or omission on your part, including any fabricated, altered, or duplicated submission;
• any use of your account, whether or not authorised by you, that is attributable to your failure to keep your credentials secure; or
• any false or misleading information you provide.

14.2 The Company may, at its option, assume conduct of the defence of any claim for which it seeks indemnity, in which case you shall provide all reasonable assistance at your cost. You shall not settle or compromise any claim without the Company’s prior written consent.

14.3 This clause 14 survives termination of this Agreement.

15. Force majeure

15.1 The Company shall not be in breach of this Agreement, nor liable for any failure or delay in the performance of any of its obligations under this Agreement, arising from or attributable to acts, events, omissions, or accidents beyond its reasonable control, including: acts of God, fire, flood, earthquake, windstorm, or other natural disaster; war, threat of war, armed conflict, sanctions, or embargo; terrorist attack, civil war, civil commotion, or riot; nuclear, chemical, or biological contamination; explosion or accidental damage; collapse of building structures; failure of plant, machinery, computers, or vehicles; interruption or failure of utility service (including power, gas, water, or internet); labour disputes, strikes, industrial action, or lockouts; epidemic or pandemic; and acts of any government or authority, including measures, guidelines, laws, or regulations.

16. Suspension and termination

16.1 The Company may suspend, restrict, or terminate your access to the Platform or any part of it, and may close your user account, at any time, with or without notice and with or without cause, in the Company’s sole discretion, including if the Company reasonably believes or suspects that:

• you have breached or may breach this Agreement, any policy incorporated by reference, or any applicable law;
• you have engaged in fraud, abuse, or misuse of the Platform or any rewards or referral mechanism;
• the Company is required to do so by law, regulation, or a competent authority; or
• the Company decides, for any reason, to cease to operate the Platform or the Service or any part of them.

16.2 On suspension or termination: (a) your licence under clause 11.2 ends immediately; (b) the Company may void any unearned or fraudulently obtained rewards, points, or benefits, and reverse related redemptions; and (c) clauses that by their nature are intended to survive (including clauses 5, 6, 9, 11, 12, 13, 14, 19, 20, 21, and 22) survive.

16.3 The Company shall not be liable to you for any suspension, restriction, termination, or closure under this clause. You shall not be entitled to any compensation whatsoever.

16.4 Suspension or termination does not prejudice the Company’s rights against you for any breach of this Agreement or any sum or obligation accrued before suspension or termination.

17. Notices and communications

17.1 The Company may send you notices under or in connection with this Agreement by posting them on the Platform, by sending them to the email address associated with your user account, or by any other method the Company reasonably considers appropriate.

17.2 You must send notices to the Company by email to media@redbrick.sg or by post to the Company’s registered office.

17.3 You consent to receive communications from the Company relating to your account, this Agreement, and the operation of the Service ("Service Communications") by email or in-Platform message. Service Communications are not marketing communications; you may not opt out of Service Communications while your account remains active.

18. Changes to these Terms

18.1 The Company may modify this Agreement at any time, in its sole discretion. Changes take effect upon the posting of the updated Agreement on the Platform, or on such later date as the updated Agreement specifies.

18.2 Your continued use of the Service after changes take effect constitutes your acceptance of the changed Agreement. It is your responsibility to review this Agreement regularly.

19. Assignment

19.1 You may not assign, transfer, or sub-contract any of your rights or obligations under this Agreement without the Company’s prior written consent.

19.2 The Company may assign, novate, sub-contract, or transfer any of its rights and obligations under this Agreement at any time, to any party, without your consent.

20. Waiver of class or collective actions

20.1 To the maximum extent permitted by law, you and the Company each agree that any dispute arising out of or in connection with this Agreement shall be brought in an individual capacity only, and not as a plaintiff or class member in any purported class, collective, representative, or consolidated action or proceeding.

20.2 You and the Company each waive any right to a jury trial to the extent such right is available under any applicable law.

21. Time limitation on claims

21.1 Any claim you may have against the Company or any Indemnified Party arising out of or in connection with this Agreement or the Service must be commenced within six (6) months after the cause of action arises, or be permanently barred.

22. Miscellaneous

22.1 No waiver. No failure or delay by the Company in exercising any right under this Agreement shall operate as a waiver of that right. No waiver is effective unless in writing.

22.2 Severability. If any provision of this Agreement is held by a court of competent jurisdiction to be invalid or unenforceable, that provision shall be severed to the minimum extent necessary and the remaining provisions shall continue in full force and effect.

22.3 Entire agreement. This Agreement, together with the Privacy Policy, the Redbrick Homeowner Dashboard Terms of Use, and the Redbrick Bricks Programme Terms & Conditions (as applicable), constitutes the entire agreement between you and the Company with respect to the Service and supersedes all prior understandings, representations, and agreements.

22.4 No third-party rights. A person who is not a party to this Agreement has no rights under the Contracts (Rights of Third Parties) Act 2001 of Singapore to enforce any of its terms, save that each Indemnified Party may enforce and rely on clauses 5, 6, 12, 13, and 14 as if it were a party.

22.5 No agency. Nothing in this Agreement creates a partnership, joint venture, agency, employment, or fiduciary relationship between you and the Company.

22.6 Cumulative remedies. Except as expressly stated, all rights and remedies under this Agreement are cumulative and not exclusive.

22.7 Language. This Agreement is drafted in English. Any translation is provided for convenience only and the English version prevails in the event of any inconsistency.

23. Governing law and jurisdiction

23.1 This Agreement and any dispute or claim arising out of or in connection with it (including non-contractual disputes or claims) are governed by the laws of Singapore, without regard to its conflict of laws principles.

23.2 You irrevocably submit to the exclusive jurisdiction of the courts of Singapore to resolve any dispute arising out of or in connection with this Agreement. Nothing in this clause limits the Company’s right to bring proceedings against you (a) in any other court of competent jurisdiction, or (b) concurrently in more than one jurisdiction.

24. Contact

RB Digital Media Pte Ltd

1 Coleman Street #08-11 The Adelphi

Singapore 179803

Email: media@redbrick.sg